Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Charm Arch, we're committed to promoting responsible gambling. Betting should always be viewed as a form of entertainment with money you can afford to lose — never as a way to earn money or solve financial problems. Only gamble with funds designated for leisure, just as you would for cinema tickets or dining out.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities, including sports betting. We are legally required to verify your age before allowing access to betting services. If you are under 18, please do not attempt to register or place bets on our site.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activity or lying about the amount wagered
- Neglecting family, friends, work, or education due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Needing to gamble with increasing amounts of money for the same excitement
- Unsuccessful attempts to cut back or stop gambling
- Borrowing money or using credit to fund gambling
- Experiencing relationship problems due to gambling habits
- Using gambling to escape stress, worry, or negative emotions
Self-Help Tools & Safeguards
Most reputable betting operators offer tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the total amount you're willing to lose over a set period
- Reality Checks: Receive notifications reminding you how long you've been gambling and how much you've wagered
- Time-Outs: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gambling for a prolonged period (typically 6 months to 5 years)
We encourage you to use these tools proactively to maintain healthy gambling habits.
Support Organisations
If you're struggling with gambling, professional help is available. Here are trusted organisations you can contact:
United Kingdom
- GamCare – Free, confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion register for online gambling
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Peer support groups across the UK
Website: www.gamblersanonymous.org.uk
International Resources
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help immediately. There is no shame in seeking support — many people have successfully overcome gambling problems with professional assistance. Contact one of the organisations listed above, speak to your GP, or call a helpline today.
Remember: You are not alone, and help is always available.